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If you are having trouble with logging in and you are sure that your account has been activated,then the following explanation may help:


1: Open your Internet Explorer window (the screen you open to surf the internet)
2: Click the top of the window where it says "Tools"
3: Choose "Internet Options"



4: Then select the "Privacy" Option/Tab



5: There is a Bar on the side and next to it, this should read "High","Medium", "Low", "Block all cookies"
6: Slide it to either "Low" or "Accept all cookies"



This should solve your problem of not been able to log in, if you are still having trouble, please contact us: 

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